Details: While many companies inflate shipping charges or set arbitrary costs for shipping or charge extra 'handling' fees, we simply charge a flat $5.99* shipping fee regardless of the size or amount of your order (free shipping for orders over $79.99). The more you order, the less expensive your per item shipping cost. Because of our flat rate shipping, you are not able to send items in a single order to multiple shipping addresses. Our economy flat rate shipping typically takes 4-8 business days.
Details: PLEASE NOTE: the first "business day" is the day after the item ships. Weekends and holidays are not business days however both USPS and FedEx Home deliver on Saturdays (FedEx Home does not deliver on Mondays). Example: if an order is placed at 2:00 PM CST on a Friday, it will ship on Monday and the first business day is Tuesday. 2-3 day shipping would arrive by Thursday.
Shipments to Alaska, Hawaii, Puerto Rico, USVI, Guam and Overseas Military have a slightly higher flat rate cost of $9.99 - $11.99. For these shipments, we typically take advantage of the Post Office's Priority Flat Rate shipping boxes, but for larger, bulky orders we may ship to these areas via USPS Parcel service which can take up to two weeks to certain areas. Sorry, free shipping offer is only available to the lower 48. Please note that due to the risk of damage, we cannot ship certain items to Alaska, Hawaii, Puerto Rico, USVI, Guam and Military PO Boxes. These items typically involve a combination of bulk, liquid, weight and glass - for instance: canned soups. This determination is at our discretion.
We typically ship via FedEx or USPS. Shipping times range from 1 to 8 days depending on your location (we ship from Omaha, Nebraska). Please be sure that your address is correct and is deliverable via FedEx AND USPS. You are responsible for our actual shipping costs (both ways) if an item is unclaimed, refused (for reasons other than damage) or is incorrectly addressed and is then returned to us. Orders returned for these reasons are refunded less actual shipping costs.
For those that reside in the Omaha, Nebraska area, we offer free local pickup at our warehouse at 4437 S 134th Street (just a few blocks west of 132nd Street from the "L" Street Sam's Club). Click here for more information.
Sorry, we do not currently ship to Canada or Internationally.
Month Clubs - we ship our monthly deliveries for our months clubs around the middle of each month and they typically arrive at their destination toward the end of each month.
Soups Online began with a love of soup and a background of marketing specialty foods online and is committed to offering the largest selection of specialty soups available in one place, as well as an unsurpassed shopping experience and superior customer service. Search for great soups, recipes, reviews, thorough general information about soup, and more at SoupsOnline.com, and use your SoupsOnline.com discount code to save!