Can I join a refer a friend program?
If you refer a friend to American Musical Supply, you will receive $20 on a future order of $100 and so will your friend. Enter your email on the site’s “Give $10, Get 20” section to receive a referral link.
Why sign-up for mobile alerts from American Musical Supply?
When signing up for mobile alerts, you will be the first to know about exclusive deals, new products, breaking news, and price drops. However, message and data rates may apply.
What are the benefits of the email newsletter?
By subscribing to the email newsletter, you will receive information on the latest gear, price drops, buyer’s guides, and more. Plus, you could also receive a gift on your birthday.
How much is shipping?
You will be happy to learn that shipping is both fast and free on nearly all products. So, you don’t need to worry about hidden fees at the checkout.
When can I expect my order?
Many items can be delivered within 2 days of an order. Look for the “free 2-day shipping” icon next to an item. The delivery date will be available in the shopping cart.
All orders placed by 3pm Monday to Friday will be shipped the same day, but this will also depend on product availability.
Is international shipping available?
In addition to shipping products to the 50 US states, America Musical Supply can ship to US territories and Canada. Unfortunately, they cannot ship to other international destinations.
What warranty will I receive on instruments and gear?
In addition to receiving a full manufacturer’s warranty when you buy an instrument or gear, American Musical Supply provides a Gold Lock Extended Warranty. This will provide an extra 12-month warranty on a product. Thousands of items both online, and in the catalog, will come with the warranty, so look for the “Gold Lock Extended Warranty” icon.
Can I return an item?
American Musical Supply provides a 45-day return policy, which will allow you to buy instruments, gear, and accessories with confidence. If you return a product within 45 days of an order date, you will receive a full refund, or you can exchange it.
Does AMS provide payment plans?
It is possible to spread the cost of an order with an AMS 0% interest payment plan. Equal payments will automatically be made on either a credit or debit card every 31 days, rather than charging you the full amount upfront. Shipping fees and tax will also be divided evenly. However, a credit check is required before you can sign up for a payment plan.
There are various payment plans available to suit your needs and budget, such as 3-month, 6-month, 8-month, and 12-month options.
Why buy from the Outlet Zone?
The Outlet Zone provides high-quality products that will feature slight blemishes and are available at a discounted price. It is, therefore, an ideal option for those who are happy to buy an instrument or equipment with small aesthetic issues. American Musical Supply also states that some customers might even struggle to spot a cosmetic blemish, so you can buy a dependable instrument or equipment for a fraction of its RRP.
Can I follow American Musical Supply on social media?
Yes, you can follow American Musical Supply on Facebook, Twitter, and Instagram. You can also show off your instruments and music gear by uploading a photograph of it on your profile and using the hashtag #MyAMSGear. Plus, social media platforms can help you to stay updated on the latest news and products.
Does AMS have a catalog?
Yes. If you would like a copy of their latest catalog, visit the “Request a Catalog” link at the bottom of the website. Once you have submitted your personal details, a copy will be shipped to your address for free. You also can use the form to sign up to the AMS email newsletter.
How can I contact American Musical Supply?
If you have a problem or question, you can email their helpful team at [email protected] or you can call 1-800-458-4076. Phone lines are open from 8am to 11pm Eastern Time from Monday to Friday, 9am to 8pm on Saturday, and 10am to 8pm on a Sunday.