Will JOANN Ship to US Territories?
JOANN will ship to US territories, including Puerto Rico and the Virgin Islands, but the standard delivery can take 14-21 business days.
Currently, JOANN cannot ship to Guam.
What is the Price Match Guarantee?
If you find a product cheaper at another retailer online or in-store, JOANN promises to match its price. The item must be identical to their products, including the size, weight, color, quantity, and model number.
Can I Use a Coupon with the Price Match Policy?
You cannot use coupons with a price match guarantee.
How Can I Apply a Promotional Code at JOANN?
Apply a JOANN promotional code on the shopping bag page in the promo code field. Find it below the order summary and before the total, located in the right-hand column.
Will JOANN Accept More Than One Coupon?
At present, JOANN customers cannot use more than one promo code or coupon per order. Browse the different options available before ordering to identify the best discount.
Can I Use Coupons on Bulk Orders?
Unfortunately, you cannot use coupons on bulk orders for JOANN+. You will need to make a separate JOANN order with non-bulk supplies to use a coupon.
What Payment Methods Can I Use?
Pay for an order using a major credit card or via PayPal.
What is JOANN’s Return Policy?
If you are unhappy with an order or the product doesn’t meet your crafting needs, return an item to your local JOANN store. If you have your receipt, receive a refund using your original payment method. If you don’t have a receipt, exchange an item or receive store credit. If you place an order using a JOANN gift card, receive a refund on a new gift card.
Alternatively, return an item to JOANN using the form included in your shipment.
Can I Join a JOANN Mailing List?
Learn about the latest news, products, and deals by subscribing to the JOANN mailing list.
What is JOANN+?
JOANN+ allows businesses, independent crafters, craft stores, and organizations to place bulk orders. Benefits include volume pricing, direct shipping, and a dedicated customer service team.
Can I Download a JOANN App?
Yes. Enter your phone number on the Download the App section of the JOANN website, and you will receive bonus coupons.
Who Can Enroll in JOANN’s Rewards Program?
JOANN introduced a rewards program to give something back to the people who positively contribute to society. Enroll in the program if you are in the military, a teacher, a 4-h member, or a girl scout.
What are the Benefits of the Rewards Program?
Enjoy 15% off every eligible purchase by joining JOANN’s rewards program. Use the discount code in-store and online, but exclusions apply.
What is the Weekly Ad?
Stay up to date on the latest offers and new products by browsing JOANN’s Weekly Ad.
Can I Follow JOANN on Social Media?
Don’t miss out on a fantastic product or offer by following JOANN on one or more of their social media accounts. Follow them on Facebook, Twitter, Instagram, YouTube, and Pinterest.
Feel free to share your creations with the brand and others by using the hashtag #handmadewithjoann when you upload your project image onto a social network.
How Can I Contact JOANN?
If you have a question to ask or a problem to raise, contact JOANN on their Contact Us page.