How can I save money at Boohoo.com?
Boohoo has regular special offers on the website. Get extra discounts by registering at goodshop.com to receive the latest coupons straight to your inbox. Download the Boohoo app via the Apple Store and Google Play Store to take advantage of more offers and special deals. Get up to 4.5% cashback when purchasing through goodshop.com.
Does Boohoo offer free shipping?
Standard USA shipping is $9.99. Express shipping is available for $14.99.
Standard delivery is approximately eight business days. Express shipping is between 3-4 business days. Some zip codes are not eligible for express delivery, so check before ordering.
Can I pay in installments?
Boohoo offers customers the option to pay for an order in four installments via Klarna or AfterPay. Select this option at the checkout to set up your account. Klarna and AfterPay are subject to additional eligibility criteria and late fees. Please see the website for terms and conditions.
What’s Boohoo’s return policy?
Boohoo allows customers to return items within 28 days if they are not happy with the quality, receive the wrong item, or are not satisfied with the fit. However, items must be in an unworn condition with the tags attached for them to qualify for returns – see the website for more details.
Can I cancel an order or edit my order?
No. When you place an order, it cannot be changed or edited. Boohoo does not process exchanges. If you require an exchange, return the item and reorder.
An item is out of stock, will it come back?
Boohoo is a fast-paced fashion brand, so once items sell out, they do not typically come back in stock. With over 500 new products coming online every week, there are always fresh looks to buy.
How many promo codes can I use at the checkout?
You can only use one promo code per order. Exclusions apply. Some sales codes on the Boohoo website automatically apply at the checkout.
How can I make sure that my item fits right?
Before placing your order, check out Boohoo’s size guide to ensure you get the right fit. Check out sizing guides for clothing, shoes, and underwear, including Plus, Petite, Tall, and Maternity ranges. Look at the measurement guide to compare sizing.
Can I buy a Boohoo gift card?
Yes. Boohoo offers gift vouchers that can be sent directly to the recipient. To check the gift card’s balance, go to the ‘gift voucher’ page on the website.
Do students receive a discount at Boohoo?
Yes. Boohoo partners with Studentbeans and Unidays to offer a student discount. An extra 5% off sitewide is available when signing up. For access to student discounts, visit the student discount page to sign up and verify your student status.
Does Boohoo have an app?
Yes. Shop straight from your smartphone by downloading the Boohoo app. If you see something you like, you can take a picture, and the visual search tool finds the best item to match your search. Plus, you can create wishlists and pay quickly and securely using ApplePay.
You can download the app on iOS and Android devices. It’s simple to download and set up an account. Special offers and updates are regularly available on the app.
Sign up and save more
To save even more when you shop with Boohoo, sign up for the newsletter and get updates on offers and new launches. Boohoo regularly runs run competitions and special discount codes on their social channels. Follow Boohoo on Facebook, Twitter, Instagram, and Pinterest for more information and trend inspiration.
How can I contact Boohoo if I have an issue with my order?
Visit the website to find a range of answers in the Customer Service and FAQs section. By signing up for a Boohoo account, you can track orders, view returns, find out about shipping, and more. If you need extra assistance, contact the customer care team by email.