What is the Build-A-Bear Workshop Returns Policy?
If you are not 100% satisfied with your order from Build-A-Bear Workshop, you can return it for a refund within 90 days as long as you have your original proof of purchase. If you do not have your original proof of purchase, choose to either exchange or receive credit for the original purchase price of your item/s.
Shipping fees are non-refundable.
Does Build-A-Bear Workshop Offer a Rewards Club?
Yes, they do. If you regularly shop with Build-A-Bear Workshop, you can benefit from joining their Bonus Club. Sign up via the website and earn 1 point for every $1 spent either in-store or online, which you can redeem against future purchases.
Plus, enjoy a gift on your birthday and exclusive access to sales and promotional events.
Does Build-A-Bear Workshop Have an Email Subscription Service?
Yes, they do. Sign up via the website and enjoy instant access to promotions, new product lines, and inspiration for your next cuddly creation. You can unsubscribe from this service at any time.
Does Build-A-Bear Workshop Offer Gift Cards?
Yes. Build-A-Bear Workshop offers both physical and virtual gift cards, both of which are shipped completely free of charge. Allow 2-4 weeks for the delivery of physical gift cards. E-gift cards arrive within 2 hours of purchase.
Does Build-A-Bear Workshop Offer Curbside Pickup?
Yes, they do. Choose to order online and pick it up at your nearest Build-A-Bear Workshop free of charge. Find out more information at buildabear.com.
Can I Record a Personalized Message When Creating My Build-A-Bear?
Yes, you can. Make your custom cuddly toy even more special by adding a personalized message. You must record your message before your order is shipped, and once you place your order, you will receive an email with further instructions.
All recordings are reviewed and approved at the discretion of the Bear Builders.
What Payment Methods Does Build-A-Bear Workshop Accept?
Build-A-Bear Workshop accepts Visa, Mastercard, American Express, Discover, PayPal, and debit cards. Also, redeem Build-A-Bear Workshop gift cards and any Build-A-Bear Workshop promotional codes.
Can I Follow Build-A-Bear Workshop on Social Media?
Yes, you can. Build-A-Bear Workshop is active on Facebook, Twitter, Pinterest, and Instagram. Follow to enjoy regular giveaways, competitions, sale events, and inspiration for your next cuddly creation.
How Can I Get in Touch with Build-A-Bear Workshop?
There are several ways that you can get in touch with Build-A-Bear Workshop, including:
Call the customer service team on 1-888-560-BEAR.
Send an email to [email protected].
Send a message via social media.