What Men’s Clothing Sizes are Stocked?
At present, DXL stocks clothing sizes from XL to 7XL and tall sizes from XLT-6XLT. Also, footwear is available in extended sizes from 10-16 with widths up to 5E.
How Does the XL Rewards Club Work?
Members can earn one point for every $1 they spend online and in-store. Once you reach 300 points, you will receive a $15 reward certificate that you can redeem online, over the phone, or at a DXL store. Plus, you will receive member-only offers, gifts, and bonus points.
Can I Buy a DXL Gift Card?
Yes. DXL provides physical and e-gift cards, and they have no expiration date. However, you cannot return gift cards after purchase.
Why Subscribe to the DXL Mailing List?
Signing up to the DXL mailing list will provide access to the latest clothing and the best deals.
What Payment Methods Can I Use?
DXL accepts the following payment methods:
DXL gift cards
How Can I Apply a Promo Code?
Apply a promo code in the Enter Offer Code box, which you will find on the final checkout page. Once you click Apply, your order will update with the discount. Browse the many promo codes featured on Goodshop to save money on your next DXL order.
Can I Use More Than Once Promo Code?
At present, you can only use one promo code per order on the DXL website.
What are the Available Shipping Options?
DXL provides standard (7-10 business days), express delivery (3-4 business days), and next or 2nd-day business express service. Visit DXL’s shipping page for more information.
Can I Receive Free Shipping?
You can receive free standard shipping for orders of $100 or more.
How Can I Track My Order?
After you have placed an order, you will receive a tracking number inside your confirmation email. It could take 1-4 days for UPS tracking numbers to appear.
Can I Pick Up an Order In-Store?
Yes. Select “Pick Up In-Store Today” at the checkout, choose your preferred store, and select “Add to Bag” once product availability is confirmed. Once you have placed an order, you can pick it up at a store the same day. The Ship to Store service is free of charge.
Is International Shipping Available?
DXL can ship orders to various countries across the globe thanks to its partnership with Borderfree. Overseas customers must select international shipping and choose their destination and preferred currency. If your currency isn’t listed, DXL cannot deliver to your country.
Can I Return an Item?
DXL is happy to accept unworn, unlaundered items for return within 90 days of purchase. Bring the item to your local DXL store with your receipt and original form of payment to process a return. Alternatively, return an item via UPS or another carrier with a completed return/exchange form.
Can I Download the DXL App?
Download the DXL app on the App Store and Google Play. It is a great way to monitor your reward point balance, access XL reward certificates, find your nearest store, and search for products with ease.
Can I Follow DXL on Social Media?
Don’t miss out on an exciting new style or deal by following DXL on Facebook, Instagram, and Twitter. Also, you can subscribe to DXL’s YouTube channel to learn more about the brand’s menswear collections and charity work.
How Do I Contact DXL?
If you would like to ask the DXL team a question, you can call 1.855.746.7395 or talk to them via the live chat facility.