What is Enterprise Plus?
When you register for Enterprise Plus, earn points with every rental. The more vehicle rentals you purchase, the more points you earn. With every dollar, you’ll earn a point for your account.
To ensure that you don’t lose your points, you need to keep your membership and make one rental at least once every three years. Rental points earned have no expiry on them, but you will need to maintain your membership to keep hold of them.
You can then use your points to redeem on rental vehicles, which you can then rent for free using your accrued points.
What are the rewards tiers for Enterprise Plus?
Enterprise Plus membership has the following rewards tiers:
Rentals needed to qualify: 0-5
Earn points with every rental
Rentals needed to qualify: 6-11
10% bonus on points earned with every rental
One free car upgrade per year
Rentals needed to qualify: 12 (or 40 days)
15% bonus on points earned with every rental
Two free car upgrades per year
Rentals needed to qualify: 24 (or 85 days)
20% bonus on points earned with every rental
Four free car upgrades per year
What is Enterprise CarShare?
CarShare is a way to access a wide variety of vehicles in your community, perfectly tailored for hourly, daily, or overnight rental, which includes fuel, protection, and 24/7 member service.
You will need to be a member of CarShare to access community vehicles. Register online, and you will receive your membership card in the post.
How do I earn more reward points?
The more vehicle rentals you take out, the more points you will earn. You can also earn bonus points by joining the Enterprise membership program.
You may be able to earn extra points with coupon codes.
I’ve booked a vehicle, but I need to cancel. What do I do?
You will find modification and cancelation details under your booking confirmation or on your online account. This will outline the details for you if you want to cancel. This should include whether you will incur a charge or what date you can cancel your vehicle to receive a full refund.
Last-minute cancelations may incur a charge.
Can I have a pet in my rental vehicle?
Pets are allowed, provided that you clean the vehicle and eliminate any pet hair upon return. Those with disabilities who require a guide pet do not need to use a carrier inside the car.
How do I find my nearest Enterprise Rent-A-Car location?
You can choose ‘Canada Car Rental Locations’ on the website and enter your location to bring up the nearest options for you.
I have a disability. Can I still rent a car?
Yes. Enterprise Rent-A-Car works to provide vehicle assistance for those with disabilities. This includes pedal extensions and Adaptive Driving Devices to suit.
If you do not have a valid driving license due to a disability, you can still rent a vehicle, provided that a substitute driver can show a valid driving license.