Do I need an account to search for accommodation?
You don’t need an account to search and book accommodation; however, creating an account means you can more easily keep track of your bookings and manage them where needed. To create an account, all you need to do is click on ‘Create Account’ at the top of the home page.
Can I find other types of accommodation besides hotels on Hotels.com?
There are more than just hotels available on Hotels.com. Search through hundreds of thousands of properties ranging from apartments, city homes, resorts, country retreats and more. To locate these specific properties, you can filter your results by accommodation type during your search.
How do I join the Hotels.com rewards scheme?
If you’d like to become a member of the rewards scheme, all you need to do is visit the Rewards section on their website. Signing up is easy and means you can start to collect stamps to put towards 1 night’s stay. For those who want more exclusive deals, you can upgrade to the silver or gold membership once you’ve collected the equivalent of 10 to 20 nights within a membership year.
What savings do I get as Hotels.com rewards member?
Once you collect 10 stamps on your scheme, you can redeem 1 night’s stay. There are also additional benefits such as travel perks, collecting stamps for business stays, and gaining access to secret prices on selected hotels.
Can I book a hotel and a flight on Hotels.com?
Hotels.com also allows you to find hotel plus flight deals, so you don’t have to worry about booking both separately using different websites. Simply click on the link for Package and Flights, and you’re on your way!
Can I find additional hotel deals on the Hotels.com website?
Hotel deals can be found while you search. Keep an eye out for discounted rates as your scroll through the numerous options. The site also contains a specific search for hotel deals that can be found by location. Or, if you’re traveling with a group, check out their Groups and Meetings page to access rates for sports teams, weddings, or business meetings.
For additional deals, Hotels.com coupons and promo codes from Goodshop.com can also be used to help you get the best deal possible. These include things like 30% off beach holidays or 40% off of a hotel booking.
I’m looking for specific features and prices for my accommodation. How can I narrow my search results?
Hotels.com’s site makes it easy to filter your search. Once you’ve entered your destination, there are numerous ways you can narrow down your options. This includes price, location, rating, free breakfasts, pet-friendly locations, accommodation type and facilities. You can even filter the city or area by neighborhood.
Is it easy to request a refund for my booking?
The Support & FAQ pages provide information on Hotels.com’s refund policy, including timelines and any additional charges that may be included before the refund being issued. If you need to contact Hotels.com to discuss your refund further, you can speak to a customer service advisor via their online chat function or by telephone. This information can be found by visiting their Contact Us page under Support & FAQ.
Can I buy gift cards on the Hotels.com website?
If you’re looking for a gift for that special someone, Hotels.com offer gift card options that can be easily purchased online. All you need to do is visit their Gift Cards page and go through the steps to purchase your card. Once you’ve personalized it and sent it to your recipient, they can then log on to the site and check their balance. The card is valid for 3 years after the date of purchase and the recipient also has access to the customer service team should they have any problems.
Does Hotels.com offer other services besides accommodation?
Not only can you search for accommodation and flight deals, but Hotels.com also provide information on things to do in your chosen area. Simply enter your destination, and the site will pull up a list of attractions and events. Hotels.com also has a list of the top destinations and top countries and regions should you be uncertain about where you want to head to next.