What are the benefits of joining the K Club?
There are many reasons to consider joining the K Club. You’ll receive exclusive access to various deals, coupons, and sweepstakes, which will not be available to non-members. Plus, you will receive a gift on your birthday and a coupon for joining.
Do I need to pay for a K Club membership?
Membership for K Club is free. However, you must be a US citizen and 18 years old or over.
What is the SMS Mobile Program?
Kirkland’s SMS Mobile Program will send coupons, promotions, and special alerts to subscribers’ smartphones via text message. Subscribers could receive up to 15 messages per month.
Why subscribe to Kirkland’s email newsletter?
Kirkland’s subscribers can receive 20% off their first order when they sign-up. Plus, the latest deals and products will be sent to their inbox.
What are the different ways to shop at Kirkland?
Kirkland’s provides three shopping options to customers: ship to home, ship to store, and pick-up in store.
Can I pick up an item from a store the same day?
If you have bought an item online to be picked up from a store, you can collect your order in a few hours.
Can I pick-up any item from a Kirkland’s store?
You can only pick select items up from a nearby store. Items that are available to be picked up will feature a “Pick up today” option on its product page.
Why pick a product up from a store?
When you arrive at a store to pick up a product, you will receive a 10% off coupon to use on a future order at Kirkland’s.
Can Kirkland’s provide international shipping?
At present, Kirkland’s is unable to ship orders to U.S territories, Alaska, Hawaii, PO Box addresses, and international destinations.
What is the shipping time length?
Standard shipping will typically take between three to seven business days. You can, however, pay a little extra for rush delivery and your order should arrive within two business days.
The ship to home rate will be determined by your order total. For example, if you place an order up to $15, standard shipping will cost $5.99 while rush shipping will cost $19.99. However, if your order total is between $50 to $75, standard shipping will be $12.99 and rush shipping will be $39.99. For this reason, you must review the shipping information on the website before you place an order.
How much will it cost to ship an order to a store?
Ship items to a store near you to avoid shipping costs. Look for the “ship to store” logo on the product page or at the checkout before you place an order. Products that must be shipped into a store will typically take up to ten business days.
How often does Kirkland produce their digital catalog?
Kirkland’s currently publishes its digital catalog between four to six times per year. It will feature their latest products and collections to inspire your next home improvement project.
Can I return an order?
Both returns and exchanges can be processed if made within 30 days of the purchase date. If the refund or exchange request exceeds 30 days, you could receive a gift card with the value plus tax, which can only be used at Kirkland’s. If you purchased an order using a gift card, the amount will be refunded onto a gift card.
How do I request a refund or exchange?
Kirkland’s recommend visiting one of their stores to return an order quickly and easily. You can, however, return an item by mail, but it must feature a return label, which you will need to print from their website.
Does Kirkland’s support any charities?
Kirkland’s has partnered with a variety of community organizations across the United States, including Habitat for Humanity, American Heart Association, Make-a-Wish, Brightstone, and Camp Charley & The Charley Foundation.
How do I contact Kirkland’s?
If you have a question to ask or a concern to raise at Kirkland’s, you can call their team on 1-877-541-4855 or use their live chat facility to instantly talk to a team member. You also can visit Kirkland’s contact us page to send an email or you could write a letter to the below mailing address:
5310 Maryland Way
Brentwood, TN 37027