How Do I Place an Order with Massage Warehouse?
If it’s your first time purchasing with Massage Warehouse, it can be a good idea to create an account as this will make the checkout process much faster and allow you to keep track of your orders. Create an account via the website by adding your name, graduation date, email address, and brand preferences.
Once complete, start adding items to your card. Then, head to the checkout process to log-in and finalize your order.
How Can I Track my Order with Massage Warehouse?
Track your Massage Warehouse order by clicking on “your account” and viewing your orders. Alternatively, watch out for tracking information via your email.
Does Massage Warehouse Offer Price Match Guarantee?
Massage Warehouse goes one better than the usual price match guarantee by offering a 110% price match policy. If you find the exact item elsewhere for less, Massage Warehouse will refund/match you 110% of the difference. This offer is valid for the first 30 days from the date of purchase and is valid on orders shipped within the continental United States.
You cannot price match against auction sites.
Does Massage Warehouse Have an Email Subscription Service?
Yes, they do. Sign up for Massage Warehouse emails via the website and enjoy regular offers, promotions, and new product information to your inbox frequently.
You can unsubscribe from this service at any time.
How Much Does Massage Warehouse Charge for Shipping?
Massage Warehouse provides customers with low-cost shipping rates and actively pursues low rates with all major carriers. For an instant shipping quote, use the handy “shipping calculator” on the website.
What Payment Methods Does Massage Warehouse Accept?
Massage Warehouse accepts several payment options, including Visa, Mastercard, American Express, Discover, and “net 30” billing with approved credit. Massage Warehouse does not accept prepaid cards.
What is the Massage Warehouse Returns Policy?
If you are not 100% satisfied with your order from Massage Warehouse, return it within 30 days of purchase for a refund. See further details on the “return & exchange” section on the website.
How Do I Redeem my Massage Warehouse Gift Card?
If you are lucky enough to have been gifted a Massage Warehouse gift card, you can redeem it easily. Call the customer service team on 1-800-747-3488 or mail it with your order.
How Can I Get in Touch with Massage Warehouse?
There are several ways that you can get in touch with Massage Warehouse. You can call the customer service team on 1-888-918-2253. Alternatively, customers can reach the team via a written message. Send an email via the website or send a message via Facebook Messenger.