Why choose a personalized gift?
Personalized gifts will help your present to stand out from the crowd, which is why they are ideal for birthdays, weddings, engagements, or anniversaries. Plus, it’s a thoughtful touch that can help you prove to a friend, relative or your other half how much you care.
What payment methods are accepted?
Personalization Mall provides various payment methods to suit a customer’s needs. For example, you can place an order using most major credit cards, such as American Express, Visa, MasterCard, and Discover. PayPal is also accepted for those who are looking for a safer, convenient payment option.
How does the My Personal Rewards Program work?
Personalization Mall will provide its members with 1 reward point for each dollar they spend at their online store. By joining the program, you will have access to Double Point Deals throughout the year, and you will also receive an extra 50 points on your birthday. Membership will also allow you to contact dedicated email representatives. All points will appear once an order is shipped.
Is there a fee to join the My Personal Rewards Program?
You will be happy to learn it is free to enrol in Personalization Mall’s My Personal Rewards Program. As soon as you apply, you will receive one point for every dollar spent with the brand.
Can I use a coupon if I’m entitled to reward points?
Members and non-members will be able to use a coupon on an order at Personalization Mall, which will lower their total. Reward points will be based on the total after a coupon has been applied. However, you will be unable to use more than one coupon per order.
Can international customers become a program member?
Both US and overseas customers can join the My Personal Rewards Program.
Can I order a product without personalization?
At present, it is not possible to order a product without personalization.
Can I design a product on every device?
If you have a device that does not use the most up-to-date version of Flash Player, it will be unable to support the software used by Personalization Mall. Plus, it must have enough memory to use the software at its full capacity. If you have a new device, however, it is likely it will support the latest version of Flash Player.
Is it possible to add symbols onto a product?
Unfortunately, Personalization Mall currently do not allow customers to add any symbols, accents or special characters onto their products. At present, they can only create products using letters and numbers from an English keyboard.
How long will it take to receive an order?
Personalization Mall aims to provide a fast turnaround on their customized products. In most cases, a product will ship within 1-2 business days after placing an order and selecting standard shipping. If you pick economy shipping, expect an order to be shipped within 3-4 business days.
Can my order be gift wrapped?
To present a loved one with the perfect gift, Personalization Mall provides two gift-wrapping services: Deluxe Gift Box ($5.95 and up) and a Do It Yourself Flat Gift Kit ($2.95 and up).
Can orders be sent internationally?
Personalization Mall can ship orders to many countries, including Canada, France, Germany, Spain, and the United Kingdom, to name only a few. It is, however, important to note that international shipping rates will apply and will be determined by the destination.
Can I pick up my order?
Local customers can pick up their order at the address located below. If you would like to do so, you must select the pick-up option at the checkout. In most cases, orders will be processed within one to two days and you’ll be charged a $5 handling fee. You’ll also receive an email once it is ready for you to pick it up.
How do I contact Personalization Mall?
If you have a question or concern about a Personalization Mall order, you can send a message to the customer service team at [email protected] They pledge to respond during business hours within 24-48 hours.
Alternatively, you can give the Personalization Mall team a call on the following telephone numbers:
You also can write a letter to:
51 Shore Dr.
Burr Ridge, IL 60527