How can I save money at rue21?
rue21 has special offers live throughout the website, including holiday deals and a sale section. Get extra discounts by registering at goodshop.com to receive the latest coupons, promo codes, and discounts straight to your inbox. Plus, spend over $50 and get free shipping. Alternatively, look out for the money-off shipping coupons on goodshop.com. Earn up to 1.5% cashback on orders placed using goodshop.com offers.
To save even more when you shop with rue21, sign up for the newsletter and get updates on coupons, discounts, and holiday offers. rue21 regularly run competitions and offers on their social channels.
Does rue21 offer free shipping?
Yes. Enjoy free shipping in the US on orders over $50. Alternatively, they offer free shipping for orders where you spend $35 or more. Use goodshop.com coupon codes to get free delivery (when available).
Delivery time varies. However, expect high-demand to cause some shipping delays. Most shipments arrive within 7-10 business days.
Can I track my order?
Yes. Track your orders in your account section or via the ‘Track my Order’ page on the rue21 website. You must create an account to do this.
How do I sign up for a rue21 account?
It’s free to sign up for a rue21 account. Plus, signing up is easy. Register your details on the website and gain access to your dashboard. Then, enjoy access to information about your reward points in your account. Plus, track orders, view your purchase history, and see refunds in your dashboard.
What are Rue rewards?
rue21 offers a rewards program for regular customers. Sign up and start collecting points on purchases. It’s free to sign up, and members enjoy extra perks such as points promotions when you spend a specific amount online or in-store, free promo cards, and free holiday gifts with purchases. See website for terms and conditions.
Can I pay in installments?
rue21 customers can pay in installments using Klarna. At the checkout, select this payment option and register your details or sign in to your account. For this payment, additional eligibility criteria and late fees do apply. See further information on the rue21 website.
What is the return policy?
rue21 allows all their customers to return items for free within 30 days of the purchase date if they are unhappy with their product. Alternatively, if you don’t want a refund, choose to exchange your item. Learn more about the returns policy on the rue21 website.
How many promo codes can I use at once?
Customers can only use one promo code per order. Promo codes have specific criteria and may not be redeemable on all products. Many of the coupons have expiry dates. Therefore, check whether the offer is open-ended or has already expired before adding it to your order. Please see the coupon disclaimers section for more details.
Does rue21 offer price adjustments after purchase?
Yes. If the product you recently purchased goes on sale within ten days after the purchase date, request a refund on the price difference.
How can I check the sizing of rue21 clothing?
rue21 has a wide selection of sizes for men, women, and children, including plus-size collections. You can find sizing guides for most products, such as clothing, footwear, and underwear.
Can I buy a rue21 gift card?
Yes. You can buy one or several gift cards on the website. You can send gift cards directly to the recipient. To check the gift card’s balance, go to the ‘gift card’ page on the website for more details.
Where is my nearest rue21 store?
rue21 has over 1000 stores located across the country. To find your nearest store, enter your location in the ‘Find a Store’ locator. Take a look at information about opening times, contact details, and directions for your nearest store with this handy feature.
Can I pick up orders from any store?
Most stores allow you to pick up your order in-store. Visit the rue21 website to find details of stores participating in the Pick-up-in-store option.
Do students receive a discount at rue21?
Yes. Students can get 10% off with a valid school ID (subject to verification). For access to student discounts, visit the student discount page to sign up and verify your student status.
How can I contact rue21 if I have an issue with my order?
Visit the website to find a range of answers in the FAQs section. By signing up for a rue21 account, you can track orders, view returns, access the returns policy, find out about shipping, and more. If you need extra assistance, contact the customer care team by email, phone, or ask in-store.