How do I get the best deals at Rue La La?
Rue La La offers discount prices on most items on the website, including special deals and exclusive boutique access. Check out the ‘Today’s Fix’ and ‘Gone In’ section for deals ending soon. The Rue Warehouse departments also have huge discounts and limited-time offers.
There are coupon codes available that give you access to discounts for coupons on selected items and site-wide promotions. Plus, you can also earn up to 2% cashback when ordering through goodshop.com. Plus, sign up to emails for offers mailed directly to your inbox.
How do I order from Rue La La?
Just like other fashion websites, when you see something you like, pop it in your basket and check out. The main difference is that when you see something you want, it might not be around for very long. A countdown is located above the product description to give you an idea of when the offer closes.
Does Rue La La have an app?
Yes. You can shop from wherever you are via the Rue La La app. It is available to download from the Apple Store or Google Play Store and offers a full shopping experience on mobile and tablet.
What is the returns policy?
Items eligible for return can be sent back within 30 days of shipping. Some things are listed as ‘Final Sale,’ and these cannot be returned. This will be shown in the product description and will be noted on the packing slip.
Refund options include:
Refund via original payment method with $9.99 return shipping fee
Merchandise credit to use on a future purchase and free return shipping
Can I buy a gift card?
Yes. You can send an eGift card or print a gift card for the recipient. The gift card can be used online, but the recipient will have to sign up for the Rue La La website to redeem it.
What are the shipping charges?
The standard shipping charge for most purchases is $9.99 for standard delivery within the US. The website also offers The Rue 30, which gives you free shipping within 30 days after your first order. To find out how many days you have left of the offer, it can be viewed in your account.
Rue La La also offers members The Rue 365 shipping option. For $50 a year, you get unlimited standard shipping (some restrictions apply).
Does Rue La La ship internationally?
Yes, you can purchase from the Rue La La website from outside of the US. International shipping charges apply and will be calculated at the checkout. Estimated delivery times and shipping option information is available on the website.
What payment methods are accepted?
Rue La La accepts all major US credit cards and bank cards, including Visa, MasterCard, Discover, and American Express. Payment is made through a secure gateway.
What brands are available on Rue La La?
The website is renowned for stocking some of the most fashionable labels and designers. You will find a range of options, including top names such as Louis Vuitton, Ray-Ban, Valentino, Ted Baker, and Steve Madden plus hundreds of others. Boutiques and offers are limited and may not come back in stock, so the countdown gives you a chance to grab a bargain.
There are several departments, including women’s clothing, kid’s fashion, men’s styles, and homeware. You’ll also find exclusive launches and luxury offers on tons of brands across each department. The ‘Today’s Fix’ and ‘Gone In’ section will also have deals on fantastic designer brands that are ending within a few hours.
Do I have to sign up to get access to Rue La La?
Yes. To gain access to the website, sign up is required. It’s quick and easy and only requires a few details to view boutiques and offers. If you want to buy something, just complete your profile to complete your purchase.