How Can I Get in Touch with Sears?
To offer feedback or ask a question, call the customer service team on 1-800-697-3277. Alternatively, use the live chat feature via the contact page on the website or connect with them on their social media channels. Follow Sears on Facebook, Twitter, Pinterest, and Instagram and send a message for a quick response to any question or query. Plus, benefit from exclusive updates on sale events, in-store promotions, home décor, and fashion inspiration, giveaways, competitions, new product lines, and so much more.
How Can I Find my Nearest Sears Store?
If you are the type of shopper who prefers to visit a physical store rather than browse online, you can find your nearest Sears store or outlet using the store locator page on the website. Find your state or add your location details, including your zip code, city, and state, to find your most convenient Sears store, including information on its opening hours and directions. Narrow down your search to find the specific store you need, from Sears Appliance Outlet Stores to Hometown Dealers and Sears
How Can I Find the Best Deals at Sears Online?
Head to the Hot Deals section of the website for savings of up to 85% across all product ranges. Plus, check out the clearance section for amazing discounts on clearance merchandise, including clothing, appliances, footwear, toys, and tools.
Then, head to goodshop.com to find the latest coupons and promotional codes to use on new products or seasonal sales at Sears.
Does Sears Offer Free Shipping?
Enjoy free shipping on all items sold by Sears and Kmart on orders of $59 or more. Allow 5-7 days for economy shipping and 3-5 days for standard shipping. If you want to receive your items faster, opt for expedited shipping at the checkout, which guarantees either two or one-day delivery.
Does Sears Have a Rewards Program?
Yes, they do. Join the Shop Your Way rewards program via the website and earn points on both in-store and online purchases at Sears and Kmart. Enjoy 1% cashback in points on every dollar you spend. As a member, receive special deals and promotions that non-members are not privy to. Plus, earn bonus points on certain purchases.
Does Sears Have a Credit Card?
Yes. Sears offers its own credit card that gives you exclusive access to several cardholder perks, including additional cashback in points that you can apply to future purchases. Apply for a Sears credit card via the website and start earning points on everyday purchases, including gas, groceries, and eating out.
I Ordered the Wrong Product. Can I Return It?
You can return most products, providing they are in their original condition. For an instant refund, please return your item to your nearest Sears store or choose to send it back online. For more information, visit the Sears returns page on the website.
Will Sears Remove Your Old Appliances?
Yes. Use the Sears Deliver & Haul-Away service to get your new appliances set up and your old ones taken away and properly disposed of. Plus, for large appliances, Sears provides you with a two-hour time slot for delivery. Therefore, no more waiting around all day for your new purchase to turn up and be installed.
Does Sears Offer Free In-Store Pickup?
Yes, they do. Sears offers free in-store pickup on most items, enabling you to get your purchases quickly and without having to pay shipping fees.
Does Sears Offer a Price Match Policy?
Yes. With Sears’ Price Match Policy, you can get a price match on a wide variety of competitor pricing both in-store and online. Furthermore, their price match policy even extends to Sears itself. You can request a price match from a non-outlet Sears site or retail location for up to 30 days after you make a purchase. This policy excludes special online-only deals and promotional events.
Does Sears Have a Mobile App?
Yes. Download the Sears mobile app on the App Store and Google Play to enjoy $5 off any $15 or more purchase. Shop millions of products at the touch of a button by feature, price, rating, and color, wherever you are. Plus, enjoy free shipping on orders placed on the app while in a Sears store.