How Can I Request a Catalog?
Click the Request a Catalog section at the bottom of The Met Store’s website to receive the latest copy. It will allow you to choose from hundreds of items inspired by the Metropolitan Museum of Art’s collection.
Can I Buy a Gift Card for The Met Store?
You sure can. Pick up a gift card at one of The Met Store locations. Unfortunately, they can no longer provide eGift cards.
Can I Gift Wrap My Order?
The Met Store provides gift-wrapping and messaging services at the checkout. Gift wrapping is available for $5 per item, and messaging is free of charge.
Why Subscribe to The Met Store’s Newsletter?
After you have signed up for The Met Store’s newsletter, you will receive the latest news and special offers in your inbox.
How Can I Become a Met Store Member?
Visit The Met Store’s Membership page to become a member. You will receive 10% off your orders, as well as seasonal double discounts, free admission into the museum, and early access to new exhibitions, and much more.
There are different membership options to match your budget and lifestyle:
Member with early views.
Member with evening hours.
Member with opening nights.
Each membership option will have specific perks that non-members cannot enjoy.
How Can I Save Money at The Met Store?
The Met Store often provides seasonal catalogs that can help customers shave a percentage off their order. You could make great savings by browsing the promo codes, deals, and coupons available at goodshop.com, too.
What Payment Methods Can I Use?
The Met Store currently accepts the following payment methods:
What are the Available Shipping Options?
The Met Store can provide standard shipping to 48 contiguous states, which will take between three to six business days. Alternatively, customers can request faster shipping at the checkout, such as two business days or next business day shipping.
The retailer can ship orders to Alaska, Hawaii, US territories, APO/FPO, and Canada, which will take between five to ten business days.
Is International Shipping Available?
It sure is. Orders outside the United States and Canada will incur a flat rate charge of $54.95. International shipping will take an average of 15 business days, but the time length varies by location. Customers might incur an additional surcharge if ordering oversized items.
The Met Store stresses that overseas customers are financially responsible for any applicable taxes, duties, and brokerage fees.
How Can I Track My Order?
All customers will receive a shipping notification that will provide details on the shipping date and carrier. Plus, they will receive a tracking number to monitor a package’s progress. Alternatively, you can visit the My Account section on The Met Store website to track an order.
Can I Return a Product?
Customers will have 90 days to return an item to The Met Store for a refund or exchange. However, the retailer will only approve a refund or exchange if a product is in a saleable condition. Also, the brand cannot refund shipping and handling charges, gift cards, memberships, and donations.
Can I Receive a Refund without a Receipt?
If you don’t have a receipt for The Met Store, they will issue store credit for the item’s lowest selling price.
Can I Follow The Met Store on Social Media?
Remain up to date on The Met Store’s latest products by following them on Facebook, Instagram, and Pinterest.
How Can I Contact The Met Store?
The Met Store offers different options to help you receive an answer to your question. You can give their team a call on 800-468-7386 (Monday to Friday), email [email protected], or talk to a customer service representative via its live chat facility.