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Save money on hotels, tickets, car rentals, and travel insurance, so you’ll have more money to spend at your destination.
The Frog Guarantee promises that Undercover Tourist’s tickets are the same tickets you could buy from a theme park.
Combine tickets for different resorts to secure extra savings at the checkout.
Learn more about the Skip the Line options to save up to four hours per day.
The Family Frog Promise provides a 90-day refund, no hidden fees, free shipping, and next day delivery or pick-up.
Browse the ‘Today’s Deals’ section to find flash deals on hotels, resort tickets, and car rentals.
Will the Disney Tickets be the Same as the Tickets You Can Receive from the Park?
All Disney Tickets from Undercover Tourist will be the same as the RFID-enabled tickets you can buy at the park. If you buy Disney E-tickets, you must exchange them at guest services at your chosen theme park to receive either physical tickets or MagicBands.
How Do Undercover Tourist Provide Good Value Tickets?
Undercover Tourist works by purchasing attraction tickets in large volumes from their authorized partners, which they then share with their customers. So, you can secure tickets for parks in the likes of Orlando and Los Angeles for a fraction of their RRP. Plus, make more savings when using a Goodshop.com deal, promotional code, or coupon.
What Payment Methods Will Undercover Tourist Accept?
Undercover Tourist accepts four credit card payment methods:
VISA
Mastercard
American Express
Discover
Can I Expect Taxes and Fees at the Checkout?
No. Undercover Tourist prides themselves on not including any taxes or hidden fees in their pricing. They will calculate any taxes by the state where you use the ticket, which incorporates the advertised price. So, you can trust the ticket price will not change at the checkout.
Do I Need to Pay for a Child Under 2?
Many parks allow free entry for children aged two and under. However, you will have to buy a ticket for a child who will be three years old or over when they enter a park. Review the product description before you buy tickets.
Can I Receive a Refund?
Yes. Undercover Tourists provides its customers with a 90-day return policy. The money will be refunded back into your account within 15 business days once the tickets have been both received and verified. However, Disney e-tickets are non-refundable once you have placed an order, and many tours and activities may require advanced notice.
What Can I Do If I Lose My Park Tickets on Vacation?
Undercover Tourist understands that some customers might lose their tickets. For this reason, they keep an accurate record of all serial numbers, so they can cancel a ticket and re-issue new ones upon request. If you have lost partially used tickets, they will contact the park to request them to re-issue your remaining days.
What Car Rental Companies Can I Use?
Undercover Tourist has taken the time to find the best car rental companies for families, so they will provide options that offer a balance of quality and competitive pricing.
If you are a resident of the United States or Canada, you can rent a car from Alamo, Enterprise, or National. However, Avis and Budget have no residency restrictions.
What are the Age Restrictions for Car Rentals?
Both renters and additional drivers must be 25 years of age or older to avoid an additional charge. The minimal car rental age is 21, except for in New York and Michigan, which is 18 years old. If you are under the age of 25, you cannot rent large and specialty vehicles.
Will I Need an ID to Collect a Rental Car?
You must bring a full and valid driver’s license from your country of residence when collecting a rental car, which must be valid for the entire rental period. However, Alamo, National, and Enterprise will only accept a driver’s license from the United States and Canada.
Do Undercover Tourist Provide Customer Support?
Undercover Tourist understands their customers might have questions or concerns when booking attraction tickets, a hotel stay, or a car rental, which is why they aim to provide exceptional customer support. If you have a question or problem, call them on one of the below numbers:
USA toll-free - 1 (800) 846-1302
UK freephone - 0800 081 1702
Worldwide - 1 (386) 239-8624
You also can send a letter to their business address:
PO Box 250676 Daytona Beach, FL 32125
Alternatively, drop them a message via their online form, which you can find on their Contact Us page.
Buy tickets and hotel packages for different resorts at Undercover Tourist. Rather than paying the full RRP, make significant savings on entry and accommodation at various Disney parks, SeaWorld Parks, Universal Studios Hollywood, LEGOLAND Florida Resort, and more.
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