Why Shop at Zales?
Zales is known for offering premium quality jewelry with prices that are affordable for all. However, besides their great value products, you can experience great customer service at the same time. From gift ideas to virtual consultants, make shopping for all your jewelry needs a breeze at Zales.
Where Can I Find the Best Deals at Zales?
Head straight to the clearance section, where you can find even more discounts on marked-down items. Plus, look out for seasonal sale banners on the website and social media with amazing promotions surrounding Valentine’s Day and Mother’s Day events.
Can I use Coupons?
Yes, you can use coupons at Zales. Copy your code and paste it into the promo box at the checkout. You can find coupons at goodshop.com before finalizing your order to find the latest coupons and promotional codes.
Does Zales Offer Free Delivery?
Enjoy free 3-day shipping from Zales or a Zales outlet store when you ship to one of their stores. Plus, look out for free shipping codes both on the Zales website and at goodshop.com.
What is the Zales Shipping Policy?
Zales shipping costs start at $6.95. Choose to ship your order to the store for free or get it the next day by paying extra delivery costs. Next-Day delivery sets you back $21.95, but you’ll get your item by 3:00 pm.
What is the Zales Returns Policy?
Zales prides itself on providing satisfaction to all its customers, so if you are not entirely happy with your purchase, you can either return or exchange it within 60 days from the purchase date for jewelry and within 30 days for watches.
Check out your specific item’s terms and conditions on the website to see if it is eligible for return.
How Can I Find my Nearest Zales Store?
If you would prefer to shop in-store, you can find your nearest Zales location using the Store Finder tool on the website. Enter your address into the space provided and discover the address and contact details of your nearest Zales.
Can I Apply for Zales Credit Card?
Yes. Apply for a Zales credit card via the website to finance your larger jewelry purchases, with special financing options of up to 36 months and no upfront costs. Plus, enjoy exclusive offers such as a $50 off coupon on your birthday and free standard shipping on all orders.
Does Zales Offer an Email Subscription Service?
Yes, they do. Sign up for Zales emails via the website and enjoy exclusive offers and personalized promotions delivered directly to your inbox. You can unsubscribe from this service at any time.
Where Can I Find Zales Gift Inspiration?
If you need a little helping hand when it comes to choosing a gift for a loved one, check out the Gift Ideas section on the website with options to suit all tastes and budgets. Also, seek out expert help from their virtual consultants when you aren’t sure what to get.
Do Zales Offer Gifts for Children?
Yes, they do. Zales offers specially designed bracelets, earrings, and necklaces for children. Discover Disney-themed items, princess-inspired styles, and customized necklaces that will make your child feel special.
Does Zales Offer Diamond Jewelry?
Yes, they most certainly do. Known as The Diamond Store, Zales offers a huge range of exquisite diamonds that are ideal for special occasions, including engagements and anniversaries.
Is Zales Jewelry Responsibly Sourced?
Yes. All Zales jewelry comes from sources and suppliers that practice responsible sourcing. Zales is a certified member of RJC, the Responsible Jewelers Council, so you can sleep sound in the knowledge that any purchase you make from them is both environmentally-friendly and ethically sourced.
What In-Store Services Does Zales Offer?
Visit a Zales physical location and enjoy cleaning, mounting, sizing, and custom design services. Contact your nearest Zales before visiting to find out what they offer and see what they include in your item’s original purchase.
Do Zales Diamonds Come with a Warranty?
Yes, they do. Diamond purchases of $200 or more come with a Lifetime Diamond Commitment. This policy includes no-charge replacement if your diamond becomes chipped, broken, or lost from its original setting. It includes free lifetime guarantee cleaning and inspection.
Can I Follow Zales on Social Media?
Yes, you can. Follow Zales on Facebook, Twitter, Pinterest, and Instagram to discover their latest in-store sale events, online promotions, design inspiration, industry news, and to enter competitions and giveaways.
How Can I Get in Touch with the Team at Zales?
Use the live chat feature on the website for a quick response. However, make sure to check out the FAQ page first. Alternatively, book an appointment at your nearest Zales store via the website or send a message via social media.