How do I save money by shopping with Instacart?
Instacart offers a range of cost-saving options via its retail partners. You can get exclusive deals through the platform and take advantage of same-day delivery to save you using the car or public transport to the store. You can also find coupons, offers, and discounts on goodshop.com. There are coupon codes available that give you access to special offers. Plus, you can also earn up to 2.5% cashback when shopping with Instacart.
How does Instacart work?
Instacart is a simple way to shop your favorite groceries online. The brand has partnered with well-known grocery stores and retailers, including Walmart, Aldi, Costco, Loblaw, Sprouts, and many more, to bring you excellent value and choice for your everyday essentials.
How do I place an order?
To use Instacart, you need to create an account. Once you’ve signed up, you can browse items and place them into your cart, much like when you go shopping in the store. Once you have everything, review your cart and checkout. If you have selected items from different stores, you will need to pick a delivery slot for each store, as they may vary in availability. Then pay for your goods and await their delivery. Simple!
Will there be alternatives selected if an item is out of stock?
You can choose from a variety of options if an item is not available. There is the option to select to replace it with the best match item in your account or choose a suitable replacement. There is also a ‘don’t replace’ option, and this will issue a refund if the item is out of stock.
Will I get the same deals as in-store offers?
Retailers set the prices on Instacart items so you may get the same deals as what is offered in-store, but there may be some differences. Some retailers set the price to include the fee for the Instacart service so that they may be slightly higher than in-store. Pricing policies can be found on the website.
How do I use coupons on Instacart?
Coupons are sometimes available for retailers and products. These will need to be added to your account before you apply it to an order. To view your coupons, head to the Promo Codes section to see active offers.
Does Instacart have an app?
Yes. You can shop Instacart via the website or the app. Everything can be managed from your dashboard. The app is available for download via the Apple App Store and Google Play Store.
Can I shop from local retailers?
Yes, Instacart has the option of choosing to shop at local retailers using the Instacart Express service. There is an annual charge of $99 or a monthly fee of $9.99 for this membership. This service has exclusive benefits, including free delivery of orders over $35 and typically reduced service fees. You can also shop at various local stores and still get free delivery on orders (terms apply, see website for details).
Can I change my order when it is in progress?
Yes. Instacart gives you a personal shopper for your order, and if it is in progress, you can chat with them via the chat bubble. You can make changes and select replacements, and add notes if required. If the personal shopper has not started your order, you can change it before they start picking.
How do I contact Instacart if I have a problem?
Instacart has a dedicated customer care team to answer your questions. You can call or email, and contact details are available on the website and app. There is also a comprehensive Help Center that answers common queries.